Privacy Policy

Last Updated: December 8, 2025

LiteJam (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.litejam.com (the “Site”), make a purchase, interact with our services, or communicate with us.

By accessing or using our Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Information You Provide Directly

  • Account information: name, email, password.

  • Order details: shipping address, billing address, phone number.

  • Payment information: processed securely through our payment partners; we do not store full credit card numbers.

  • Customer communication: emails, messages, surveys, or support inquiries.

Information Collected Automatically

When you visit the Site, we automatically collect:

  • IP address

  • Browser type and language

  • Device information

  • Referral links

  • Pages viewed and time spent on the Site

  • Cookies, pixels, and similar tracking data

Information From Third Parties

We may receive information from:

  • Payment processors

  • Social media platforms when you interact with our pages

  • Advertising partners

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Improve our products, services, and website experience

  • Communicate with you regarding your purchases, updates, promotions, and support

  • Detect and prevent fraud

  • Deliver personalized advertising and recommendations

  • Comply with legal obligations

We never sell your personal information.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Remember preferences

  • Analyze site traffic

  • Improve user experience

  • Deliver targeted ads

You can manage or disable cookies through your browser settings. Some features may not function properly without cookies.

4. How We Share Your Information

We may share your information with:

Service Providers

Such as:

  • Payment processors

  • Shipping partners

  • Customer support tools

  • Email and marketing platforms

  • Analytics services

These partners only receive the data necessary to perform their services.

Legal Compliance

We may disclose information if required to:

  • Comply with laws

  • Respond to lawful requests

  • Protect our rights, users, or the public

Business Transfers

In the case of a merger, acquisition, or restructuring, your information may be transferred as part of the transaction.

5. Data Retention

We retain your information for as long as necessary to:

  • Fulfill orders

  • Provide services

  • Meet legal, tax, and accounting obligations

You may request deletion at any time (unless restricted by law).

6. Your Rights

Depending on your location, you may have rights including:

  • Access to your personal data

  • Correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Opt-out of marketing communications

To exercise any rights, email us at support@litejam.com.

Unsubscribe links are included in all marketing emails.

7. Security

We use industry-standard security measures to protect your data.
However, no method of transmission or storage is 100% secure.
We encourage you to keep your login details confidential.

8. International Transfers

Your information may be processed outside your country.
We ensure any transfers meet data protection requirements under applicable law.

9. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for their privacy practices.
We encourage you to review their policies independently.

10. Children’s Privacy

We do not knowingly collect data from children under 13.
If you believe a child has provided personal data, contact us at support@litejam.com and we will take steps to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The latest version will always be posted on this page with the updated date.

Continued use of our Site after updates constitutes acceptance.

12. Contact Us

If you have questions, requests, or complaints about this Privacy Policy, contact us at:

LiteJam Support Team
📧 support@litejam.com